Home Choice is searching for Telemarketing Agents- Apply Here

Home Choice is searching for Telemarketing Agents- Apply Here

Job Description

Homechoice is a leading South African homeware retailer. For almost 40 years the company has helped its customers create beautiful homes they love with an innovative range of quality products they can afford. Are you a natural conversationalist who enjoys connecting with people? This role is all about introducing our amazing products to new and existing customers, achieving business goals, and leaving customers delighted. If you’re ready to bring your energy and charm, we’d love to have you on board.

Responsibilities

1. Meeting sales objectives and revenue targets.
2. Ensure that the agreed sales and revenue targets are achieved in line with business requirements.
3. Meet operational and quality efficiencies.
4. Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality.
5. Provide an exceptional customer experience.
6. Accurate capturing of customer information.
7. Present, promote, and sell products/services in accordance with agreed processes and procedures.
8. Ensure a professional, polite, and efficient service is offered by acting as an ambassador.
9. Adaptable with the ability to respond positively to working within a pressurized environment.
10. Handle objections appropriately to ensure that positive results are achieved whilst maintaining.
11. customer satisfaction.
12. Present products to potential customers who meet qualifying criteria.

Job Requirements

1. Matric (Grade 12) – Must have
2. Minimum of 2-3 year’s sales/telemarketing (outbound) experience within a Contact Centre environment – Must have
3. Must be proficient in MS Office applications (Email, Internet, Word, and Excel)
4. Clear criminal and ITC record – Must have

ALSO APPLY: Mr Price is Looking for a Store Manager

Competencies

1. Excellent communication skills (verbal and written)
2. Excellent telephone etiquette
3. Sound understanding of a dialler system
4. Target-driven with the ability to sustain high-performance consistently
5. A clear understanding of a contact centre environment
6. What we offerBasic + commission & incentive drives
7. Creative agile work environment
8. Café and lounge area
9. Staff restaurant with a variety of healthy affordable meal options

Attributes

1. Wow my customer
2. Walk in customers’ shoes
3. Deliver on my promises
4. Deliver insight-led solutions my customers need
5. Treat the business as my own
6. Take accountability
7. Be curious, creative & explore opportunities
8. Do it right & at the right time
9. Play as a teamBe helpful
10. Be inclusive
11. Find the fun

VISIT OFFICIAL WEBSITE TO APPLY

CLOSING DATE: NOT SPECIFIED