Retail Store Assistant Job – Dis-Chem Pharmacies

Dis-Chem Pharmacies Limited is currently recruiting for a Retail Store Assistant at its Gandhi Square store inJohannesburg, Gauteng . This permanent opportunity is ideal for candidates with retail experience who are passionate about customer service, store operations, and working in a fast-paced retail environment.

Job Overview

Job Title: Retail Store Assistant

Company: Dis-Chem Pharmacies Limited

Location: Gandhi Square, City of Johannesburg Rural, Gauteng

Industry: RetailJob Type: Permanent

Division: Retail

Functional Area: Customer Service

Minimum Experience: Mid-Senior

Closing Date: 14 January 2026

The successful candidate will assist with the overall management of the store, ensuring that all operational and administrative duties are carried out in line with Dis-Chem’s policies and procedures

.Key Responsibilities

1. As a Retail Store Assistant, your duties will include:Managing and reporting all customer compliments and complaints to store management
2. Building and maintaining professional relationships with customers
3. Handling customer stock queries and ensuring they are resolved efficiently
4. Communicating effectively with customers and providing feedback where required
5. Assisting customers with enquiries and referring them to relevant departments
6. Adhering to customer turnover per hour targets as per company benchmarks
7. Managing point-of-sale shorts and overs, including float control
8. Processing refunds and return transactions accurately
9. Ensuring returned goods and back shopping are handled correctly
10. Verifying deliveries and invoices for accuracy
11. Assisting the Receiving Manager with Distribution Centre claims
12. Managing and controlling high-risk stock
13. Preparing daily run reconciliations
14. Ordering, preparing, and receiving branch change requirements
15. Maintaining effective liaison between internal and external stakeholders
16. Ensuring accurate document control (floats, petty cash, cash on hand)

Minimum Requirements

• Grade 12 / Matric certificate
• Basic computer skills (Word, Excel, Outlook)SAP experience
• Previous retail experience

Competencies and Skills

• Strong retail administration and operational knowledge
• Excellent customer service and interpersonal skills
• Ability to work effectively as part of a team
• Leadership and people management abilities
• Honest, trustworthy, and reliable
• Ability to work under pressure
• Deadline-driven with strong attention to detail.

Special Conditions of Employment

1. Must be a South African citizen
2. Clear criminal and credit record (MIE checks apply)
3. Valid driver’s licence and/or reliable transport

Remuneration and Benefits

1. Market-related salary
2. Medical aid
3. Provident fund
4. Staff account
5. Dis-Chem Pharmacies is an equal opportunity employer .

Appointments will be made in line with the company’s

Employment Equity Plan and Transformation Strategy . Dis-Chem actively encourages applications from People with Disabilities.

VISIT OFFICIAL WEBSITE TO APPLY (CLICK HERE)