Mr Price Actively Hiring Call Centre Agents-APPLY NOW
Job Description
As a Customer Service Representative, you’ll handle incoming calls, emails, WhatsApp, and webchat queries. You’ll assist customers with billing, SIM cards, and product-related issues—resolving queries quickly and professionally.
Responsibilities
- Respond to customer queries across multiple platforms (calls, WhatsApp, webchat, email).
- Log and update customer information accurately.
- Investigate and resolve account and product issues.
- Deliver friendly, consistent, and high-quality service.
- Meet response and resolution time targets.
- Follow company policies and service standards.
- Collaborate respectfully with team members and other departments.
- Continuously learn and grow your knowledge of our products and services.
ALSO APPLY: 7 Available SASSA Vacancies: Apply by 24 October 2025
What’s in it for you?
- Achieve your targets and enjoy amazing incentives.
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys
- Vibrant work environment – join a dynamic and energetic team where every day is a new adventure
- Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
- Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs
Qualifications
- Matric certificate
- 1 years’ experience as a Customer Service Representative in a Telco environment.
- Strong communication and problem-solving skills
- Familiarity with WhatsApp for Business and webchat platforms
- Basic understanding of retail and Telco account servicing
VISIT OFFICIAL WEBSITE TO APPLY (CLICK HERE)
